When recovering debts, you want to know that your efforts are being concentrated on those customers who need your help and provide the most efficient options to resolve their situation. Every interaction with a customer is an opportunity to strengthen the relationship, even when it comes to debt collection. Putting knowledge into action is critical to guiding an individualised collections process that helps you recover bad debt while preserving long-term customer relationships.
Our industry-leading debt collection and recovery management solutions help organisations to minimise bad debt and rehabilitate customers rapidly, to reduce attrition and maintain revenue streams for the future profitability.
An integrated collections solution that brings together customer insight and analytics to automate decisioing.
A cloud-based self-service web portal to automate processes for customers facing financial difficulty.
A cloud-hosted multi-channel contact centre to communicate individually with customers.
Our AI Virtual Assistant to automate multiple customer conversations.