Decisioning

Transforming data into actionable insights and confident decisions

Make better and faster business decisions

The relationship between a company and its customers is more than just a series of discrete, one-off activities. Collectively they represent what is often referred to as the customer journey. It provides an opportunity for a positive experience, but for many organisations this has become increasingly complex.

The key to managing the complexity and providing an optimal customer journey often hinges on the decisions an organisation makes about their customers. Outdated business processes and technology often prevent companies — such as financial services providers like banks, mortgage, insurance, and automotive finance lenders, to telecommunications and leasing providers to name a few — from making accurate, timely decisions.

Our high quality data, analytics and decisioning tools help you make better decisions during the prospecting and originations, customer management, and collections and recoveries life cycle phases, so you can grow confidently, offer a smooth automated process, and reduce costs.

How we can help

Office people

Customer Acquisition

Grow your business, reduce dropouts, improve the customer experience, and say yes to more customers cost effectively.

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Customer Management

Market the right products at the right time to valued customers and decrease your liability with your risky customers.

Debt collector

Debt Collection

Recover more unpaid debt while simultaneously strengthening customer relationships and improving your brand’s reputation.

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Decisioning and Credit Risk Management

Enhance decision processes to develop and deliver profitable decisions across the lifecycle.

Advanced decisioning with Experian PowerCurve

The Experian PowerCurve platform helps you to make better customer decisions even when operating in a dynamic business environment. It’s a unified, component-based platform for strategy design and execution, enriched with capabilities for credit risk decisioning.

PowerCurve Originations

By combining data, scorecards and strategies, it’s easy to evaluate risk and allocate resources effectively to acquire new customers quickly. It’s also available as a scalable cloud-native platform.

PowerCurve Customer Management

Design differentiated customer strategies, proactively manage portfolio risk and regulatory compliance and monitor, report and improve continuously for better decisions.

PowerCurve Collections

Increase debt recoveries through relevant, targeted collections actions, reduce costs through improved automation of decisions and best practice collection techniques.

PowerCurve Strategy Management

Rapidly integrate data and analytics in to your decisioning processes.

Accelerate pre-production tests and monitor performance and proactively identify opportunities.

Faster insight to action with Experian PowerCurve

Learn more about our advanced decisioning platform

Businesses need software that is ready to support a rapidly changing environment with the tools that drive more accurate decisions. Experian PowerCurve helps businesses accept more of the right customers, verify identity, balance risk and reward, deliver better experiences to customers, and optimise performance across the customer lifecycle. Take a look at our videos to see how it works.

Learn more

Ready to improve your decisioning strategy?

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