When recovering debts, you want to know that your efforts are being concentrated on those customers who need your help and provide the most efficient options to resolve their situation. Every interaction with a customer is an opportunity to strengthen the relationship, even when it comes to debt collection. Putting knowledge into action is critical to guiding an individualised collections process that helps you recover bad debt while preserving long-term customer relationships.
Our industry-leading debt collection and recovery management solutions help organisations to minimise bad debt and rehabilitate customers rapidly, to reduce attrition and maintain revenue streams for the future profitability.
Our Debt Collection Solutions
How Experian can help
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Enhanced decisioning with greater insights and analysis
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Improved processes and automation for a better omnichannel customer experience
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Account prioritisation and individualised customer approach
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Over 25 years of industry experience and leading collections solutions
