Consumer Services

Helping individuals make the most informed credit decisions.

What are your financial goals? Perhaps it’s the security of owning your dream home, perhaps it’s taking on the challenge of running your own business. Maybe you’re looking to get a new phone contract. Whatever your definition of success, checking out your credit report is a good first step. A credit report provides one picture of your personal credit history. When you apply for credit, your lender will look at your credit report to help them assess your credit worthiness. At Experian, we believe knowledge is power, which is why you can access your Experian Credit Report any time for free.

I Want To

ORDER MY FREE EXPERIAN CREDIT REPORT

ORDER MY FREE EXPERIAN CREDIT REPORT

Ready to get a picture of your personal credit history? Access your free Experian Credit Report today.
REQUEST A CORRECTION ON MY EXPERIAN CREDIT REPORT

REQUEST A CORRECTION ON MY EXPERIAN CREDIT REPORT

If you notice any incorrect information on your Experian Credit Report let us or your credit provider know.
PLACE, EXTEND OR LIFT A BAN ON MY EXPERIAN CREDIT REPORT

PLACE, EXTEND OR LIFT A BAN ON MY EXPERIAN CREDIT REPORT

If you’re a victim or likely victim of fraud, stay in control by requesting a ban on your Experian Credit Report.

Learn More

Credit Reports

Get an understanding of Experian Credit Reports, how to order one and how to manage the information on it.

EXPERIAN CREDIT REPORTS

EXPERIAN CREDIT REPORTS

Discover what an Experian Credit Report is, who accesses it and when, how it is used and how long the information on it remains.
UNDERSTANDING YOUR EXPERIAN CREDIT REPORT

UNDERSTANDING YOUR EXPERIAN CREDIT REPORT

Get a better understanding of what’s in your Experian Credit Report and how to read it.
COMPREHENSIVE CREDIT REPORTING

COMPREHENSIVE CREDIT REPORTING

Know your score. Learn how positive data could impact your next credit application.

Credit Scores

Get an understanding of Experian Credit Scores and what you can do to improve your score.

EXPERIAN CREDIT SCORES

EXPERIAN CREDIT SCORES

Get to know your credit score and what impacts it so you can make more informed choices when it comes to credit.
IMPROVING YOUR EXPERIAN CREDIT SCORE

IMPROVING YOUR EXPERIAN CREDIT SCORE

Your score is shaped by your financial decisions – so you have the power to change it.
COMPREHENSIVE CREDIT REPORTING

COMPREHENSIVE CREDIT REPORTING

Know your score. Learn how positive data could impact your next credit application.

Other resources

CREDITSMART

CREDITSMART

We’re a proud supporter of the industry initiative CreditSmart, a great resource developed by credit experts for you.
MONEYSMART

MONEYSMART

Check out the Australian Securities and Investments Commission’s (ASIC) resource MoneySmart for more information you can trust.
THE PRIVACY ACT

THE PRIVACY ACT

We respect your privacy under the Privacy Act 1988 (Cth) (Act) and ensure we comply. Learn more about the Act from the Office of the Australian Information Commissioner (OAIC).
Insights

Keep on top of what’s happening and find out what’s new through our blog Experian Insights.

Protecting your identity as online shopping continues to grow

Protecting your identity as online shopping continues to ...

The beginning of the new decade kicked off to a challenging start for many Australians. Social distancing measures and lockdowns across the nation in response to the COVID-19 pandemic, have led to shifts in consumer behaviour.
Protecting your customers from identity theft

Protecting your customers from identity theft

For opportunistic criminals, the COVID-19 pandemic has created ideal conditions to turn a quick profit, taking advantage of the disruption to the ways we live our lives and the vulnerability felt by many.
Experian Data Quality: Solving data challenges in uncertain times

Experian Data Quality: Solving data challenges in uncerta...

The COVID-19 pandemic is firstly a health crisis, and secondly an economic crisis. We outlined some of our predictions for economic impact and the impact on credit in Financial Services in our recent Experian Credit Services: Insight and control in uncertain times blog.