Order Your Experian Credit Report

Access your free Experian Credit Report online or by post

Order Your Free* Experian Credit Report

A picture of your personal credit history

If you’re at least 18 years of age and you are, or have been, a borrower of money, credit reporting bodies (CRBs) such as Experian are likely to hold credit reporting information about you. Your free* Experian credit report can be ordered once every 3 months. In order to provide you with your report, we need to check and verify your identity.

Once you’ve provided the required information and submitted your credit report request, your information will be verified, and your request will be processed. You will then receive your free* Experian credit report within 10 working days.

What you need to order your free* Experian Credit Report

Before we can process your request and to protect your identity, you will be required to provide the credit reporting information we hold on you from ONE of the following identification documents. Please ensure you have acceptable photo identification ready before completing the report request.

Primary Identification:

  • Current Australian Driver’s Licence
  • Current Australian Passport
  • Working with Children Check
  • Australia Post Keypass Identity Card

Secondary Identification:

  • Australian Medicare Card
  • Centrelink Card 

Foreign Identification:

  • Current Foreign Passport
  • Current Foreign Driver’s Licence

Order your free report now

Due to the COVID-19 pandemic, our post channel for ordering an Experian Credit Report is currently unavailable until further notice. Please order online or call us on 1300 783 684 between 9:00am-5:00pm AEST Monday to Friday.

Third Party Requests

Credit Report requests from a third party can be ordered on behalf of a consumer (e.g. solicitors, credit repair agencies).

To complete the request, the following information will need to be provided via email to: creditreport@au.experian.com

  1. Signed authority from the consumer(s) granting the third-party access to their credit report
  2. One of the following document combinations that enables the consumer’s identity to be verified:
    • Identification
    • 100 points ID drop in

* Free denotes that credit reports will only be provided free of charge once every 3 months.