Experian Global Sites
We seek your kind understanding that our corporate website may be unavailable on Saturday, 30 May 2020, between 1:00PM to 4:00PM due to scheduled maintenance. We apologise for any inconvenience this may cause. Access to Credit Services Client Login will not be impacted.
There are two ways you can order your free Experian Credit Report – by email or post. Once you’ve submitted your order (including copies of your identification documents), you’ll receive your free Experian Credit Report within 10 working days.
What you need to order your free Experian Credit Report
If you’re over 18 and you’ve currently got credit products or borrowed money before, credit reporting bodies (CRBs) like Experian are likely to hold a credit report on you. To order your free Experian Credit Report, we need you to give us some information about who you are.
You will be required to provide a minimum of 100 Points of Identification (ID) and Proof of Address from the list below:
- Minimum of ONE (1) document from Group A (must be photo ID) AND
- Minimum of ONE (1) document from Group B AND /OR Group C
| Primary Group A | Points | Secondary Group B | Points | Secondary Group C | Points |
|
Driver licence issued by an Australian State or Territory |
40 |
Medicare card issued by Health Insurance Commission |
25 |
Utility bills (e.g. phone, electricity or gas) |
20 |
|
Roads and Maritime Services (Formerly RTA) photo card |
40 |
Credit card or debit card issued by a financial institution in Australia |
25 |
Australian Mortgage Document (current address) |
25 |
|
Proof of Age Card (Government issued) |
40 |
Australian Marriage Certificate (Australia Registry issue only) |
25 |
Property rates notice |
25 |
|
Government employee ID (Australian Federal / State Territory) |
40 |
Change of Name Certificate (Australian Registry only) |
25 |
Bank or credit card statements showing your current residential address |
25 |
|
Current Australian Tertiary Education Institution Photo ID |
40 |
Taxation Assessment Notice |
25 |
Property lease agreement |
25 |
|
Defence Force Identity Card (with photo) |
40 |
Centrelink card issued by Centrelink |
40 |
||
|
Foreign passport (current) |
70 |
Department of Veteran's Affairs card issued by DVA |
40 |
||
|
Australian passport (current) |
70 |
Working with Children / Teacher's Registration Card |
40 |
||
|
Full Birth Certificate (not a Birth Certificate extract) |
70 |
| Primary Group A | Points |
|
Driver licence issued by an Australian State or Territory |
40 |
|
Roads and Maritime Services (Formerly RTA) photo card |
40 |
|
Proof of Age Card (Government issued) |
40 |
|
Government employee ID (Australian Federal / State Territory) |
40 |
|
Current Australian Tertiary Education Institution Photo ID |
40 |
|
Defence Force Identity Card (with photo) |
40 |
|
Foreign passport (current) |
70 |
|
Australian passport (current) |
70 |
| Secondary Group B | Points |
|
Medicare card issued by Health Insurance Commission |
25 |
|
Credit card or debit card issued by a financial institution in Australia |
25 |
|
Australian Marriage Certificate (Australia Registry issue only) |
25 |
|
Change of Name Certificate (Australian Registry only) |
25 |
|
Taxation Assessment Notice |
25 |
|
Centrelink card issued by Centrelink |
40 |
|
Department of Veteran's Affairs card issued by DVA |
40 |
|
Working with Children / Teacher's Registration Card |
40 |
|
Full Birth Certificate (not a Birth Certificate extract) |
70 |
| Secondary Group C | Points |
|
Utility bills (e.g. phone, electricity or gas) |
20 |
|
Australian Mortgage Document (current address) |
25 |
|
Property rates notice |
25 |
|
Bank or credit card statements showing your current residential address |
25 |
|
Property lease agreement |
25 |
Order Your free Experian Credit Report
| Order by email | Request a ban by post – Currently unavailable |
|
To order your free Experian Credit Report by email please provide:
|
To order your free Experian Credit Report by post please provide a completed copy of your Experian Credit Report Request Form (PDF) and copies of your identification documents to: Experian Australia Credit Services Pty Ltd Please note mail to our PO Box is currently not being collected. |
| Order by email |
|
To order your free Experian Credit Report by email please provide:
|
| Request a ban by post – Currently unavailable |
|
To order your free Experian Credit Report by post please provide a completed copy of your Experian Credit Report Request Form (PDF) and copies of your identification documents to: Experian Australia Credit Services Pty Ltd Please note mail to our PO Box is currently not being collected. |
