If you’re at least 18 years of age and you are, or have been, a borrower of money, credit reporting bodies (CRBs) such as Experian are likely to hold credit reporting information about you. Your free* Experian credit report can be ordered once every 3 months. In order to provide you with your report, we need to check and verify your identity.
Once you’ve provided the required information and submitted your credit report request, your information will be verified, and your request will be processed. You will then receive your free* Experian credit report within 10 working days.
Before we can process your request and to protect your identity, you will be required to provide the credit reporting information we hold on you from ONE of the following identification documents. Please ensure you have acceptable photo identification ready before completing the report request.
Primary Identification:
Secondary Identification:
Foreign Identification:
Credit Report requests from a third party can be ordered on behalf of a consumer (e.g. solicitors, credit repair agencies).
To complete the request, the following information will need to be provided via email to: creditreport@au.experian.com
* Free denotes that credit reports will only be provided free of charge once every 3 months.