Our 2022 Risk Radar report is now available. In our latest report we shine a spotlight on credit risk management processes amid a rapidly changing economic landscape.

Our latest Risk Radar report features insights from 11 of Australia’s top senior risk experts as well as data from recent Forrester research – Experian Business and Consumer Insights Report 2022 – a survey of 103 financial services and telco organisations, and more than 500 consumers across Australia and New Zealand.

The report revealed that while risk experts are focussed on customer acquisition, they’re balancing prioritisation with customer management. In particular focus is management of hardship and collections – an increasing risk for customers and lenders in the current inflationary economic environment with rising interest rates putting greater costs of living pressure on consumers.

Heading into 2023, risk leaders are focussed on improving automation and increasing the speed of processes, as well as the accuracy of decisions, while continuing to develop better data practises for the evolving market.

Key insights

For more detailed insights download the full report by completing the form below.


Download the 2022 Experian Risk Radar Report

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