I recently visited a high-end car dealership as a mystery shopper to assess their loan application process. I soon discovered it involved several layers of manual processing and verification and would likely take several days…
The crucial step towards data-driven customer first marketing.
Take our interactive Credit Health Check and read the latest report.
In this report with Frost & Sullivan, we take a deep dive at the corporate innovation agenda and the role that innovation labs have in the development of the facets needed for a successful corporate…
Today marks a major shift in the Australian banking industry with the introduction of Open Banking. It will see the Big Four banks providing everyday Australians with greater say over and access to their own…
In a world of fast paced change, people born twenty years apart won’t all behave the same. The world was different in 1980 compared to 2000, and as such, communicating to an 18 and a…
Digital adoption and with it a fast-growing digital ecosystem are changing the relationship between businesses and consumers in Asia-Pacific. While businesses are striving to drive and unlock the benefits from increasingly digital lifestyles, they must…
I recently had the fantastic opportunity to participate in a panel discussion at Money 20/20 Asia in Singapore. We discussed what financial inclusion means today and how organisations can better address the needs of Asia’s unbanked.
Improve marketing effectiveness using insights from consumer behaviour
