Debt Management for Telecommunications

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Balance collections with retention for each customer

The dynamic telecommunications market is seeing an almost unprecedented level of customer delinquency.

Pressure to grow and retain the subscriber base, combined with higher bilss resulting from the convergence of services, as well as growing use of third party content, mean that telecommunications operators are facing excalating write-off amounts. This has lead to increased pressure on the debt management operation to recover these outstanding amounts. Experian has worked with telecommunications operators from around the world to develop a solution to meet your needs. Experian delivers a Decision Analytics proposition that addresses the key debt management challenges and enables your business to minimise bad debt, rehabilitate customers rapidly to reduce churn and maintain revenue streams.


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