New Zealand
New Zealand New Zealand
Consumers make most of their payments by internet banking
  • 74%
    BFSI
  • 70.5%
    TELCO
  • 54.5%
    RETAIL
  • 46.5%
    BFSI
  • 39.6%
    TELCO
  • 40.7%
    RETAIL
  • A higher percentage make payments via internet banking to banks and insurance companies, telcos, and retailers, respectively, compared to the regional average
  • Impact: Anti-fraud capabilities critical to the increased digital transaction frequency and customers’ trust in banks
Australia
Australia Australia
Consumers are most satisfied with the post-fraud service of banks and insurances companies
  • More than 70% satisfaction rate compared to 59.7% on average
  • Impact: Increased trust in BFSIs
Indonesia
Indonesia Indonesia
Consumers that encountered most fraud incidents in the past 12 months
49%
34.7%

AP Average

  • 49.8% have experienced fraud at least once compared to 34.7% on average
  • Impact: Overall anti-fraud capabilities need improvement
Singapore
Singapore Singapore
Consumers have the highest trust towards government
AP Average
  • 75.5% choose government agencies, compared with 51.7% on average
  • Impact: Trust of personal data protection is centered around government agencies
Vietnam
Vietnam Vietnam
Consumers encountered most fraud incidents in retail and telco during the past 12 months
  • 55%
    TELCO
  • 54.5%
    RETAIL
  • 32.8%
    TELCO
  • 35.2%
    RETAIL
  • 55% and 54.5% have experienced fraud at least once in retail and telco, respectively, compared to 32.8% and 35.2% on average
  • Impact: Overall anti-fraud capabilities need improvement
Thailand
Thailand Thailand
Most Thai consumers believe speed and resolution are severely lacking (response/ detection speed toward fraud incidents)
AP Average
  • 60.5% think it is most important, compared to 47.7% on average
  • Impact: Response time as one of key factors to fraud management to retain customers and gain their trust
India
India India as standalone
Consumers have the largest number of shopping app accounts in the region
India
  • Average of three accounts per person
  • Impact: Highest exposure to online fraud
Hong Kong
Hong Kong Hong Kong
The least percentage of consumers with high satisfaction level toward banks and insurance companies’ fraud management
AP Average
  • Only 9.7% are most satisfied compared to 21.1% on average
  • Impact: effective response towards fraud incidents to be improved
China
China China
Consumers are the most tolerant toward submitting and sharing of personal data
AP Average
  • 46.6% compared to the AP average of 27.5% are accepting of sharing personal data of existing accounts with other business entities
  • Impact: higher exposure of data privacy and risk of fraud
alert
Japan Japan as standalone
Consumers most cautious on digital accounts and transactions
50.7% Actively maintain digital accounts’ validity
27% AP Average
45.5% Do not do online bank transfers
13.5% AP Average
  • More than 70% did not encounter fraud incidents in past 12 months, compared to 50% on average
  • Impact: Relatively low risk of fraud

Gartner Magic Quadrant for Data Quality Tools

Gartner Magic Quadrant for Data Quality Tools

Experian is positioned in Gartner’s 2019 Magic Quadrant for Data Quality Tools Report. The report evaluates vendors for data quality tools on the basis of their Ability to Execute and Completeness of Vision. 

 

Here at Experian, we empower customers to better understand their data assets and transform their business. We believe our ease of implementation, business-friendly interface, new product innovation, and strong data profiling are some of the reasons we are recognized as a Challenger. 

Get your complimentary copy of Gartner’s report for in-depth analysis around the major players for 2019 and the future of the market.

 

 

**Bottom Disclaimer

 

Gartner: Magic Quadrant for Data Quality Tools, Melody Chien and Ankush Jain, March 27, 2019.

 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Experian Data Quality.

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including sny warranties of merchantability or fitness for a particular purpose.

Read full article

Experian

By Experian 04/04/2019

Related Articles

Safe Data Harbour
Safe Data Harbour

The volume and complexity of consumer data collected by suppliers, resellers, vendors, and other companies is staggering.

Learn more
Experian grows innovation footprint to financially enable Asia’s next billion unbanked
Experian grows innovation footprint to financially enable Asia’s next billion unbanked

Experian expands its Experian X Labs, an innovation facility addressing the region’s financial inclusion challenges

Learn more
AlikeAudience partners with Experian
AlikeAudience partners with Experian

With recent research revealing Australians’ mobile media consumption is set to increase by 143% by 2020, we are proud to announce audience intelligence platform AlikeAudience has chosen Experian as a…

Learn more

  • Download