Expert Opinion Piece: Denise Tipping, Experian Global Consultant
An expert opinion piece published recently in the Australian Retail Banker by the Retail Financial Intelligence ( RFI) Group.
Chloe James of RFi Group interviews Denise Tipping, leading global consultant for Experian, about the challenges and complexities facing the ever-changing financial services industry. As it stands, the financial services industry operates in a complex privacy and credit regulatory environment. The piece provides deep insight into the industry and showcases how the evolving landscape is rapidly changing not only consumer expectations but also the way the financial institution interacts with customers to help deliver a ‘superb customer journey’.
It’s a worthwhile read that provides an interesting perspective on the industry and brings to the forefront Experian’s expertise and our impressive track record in working with leading financial institutions all over the world.
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