How to order your Experian Credit Report & Score

See what your creditors can see, for free

Your Experian Credit Report & Score lets you see where you’re at when you apply for credit.

To access your Experian Credit Report & Score, we need you to give us some information about who you are. You can do this by giving us high-quality, clear and legible copies of the following forms of ID:

  • At least 1 document from Group A, plus
  • EITHER 1 document from Group B and 1 document from Group C OR 3 documents from Group C
  • Driver's Licence issued by an Australian State or Territory
  • Birth Card issued by and Australian Registrar of Births, Deaths and Marriages (this is not a Birth Certificate)
  • Roads and Maritime Services (formerly RTA) photo card
  • Licence or permit issued under a law of the Commonwealth, a State or Territory Government (e.g. boat licence)
  • Proof of Age Card (Government issued)
  • Passport
  • Working with Children/Teacher's Registration Card
  • Public Employee Photo ID (Government issued)
  • Identification card issued by the Commonwealth, a State or Territory Government as evidence of your entitlement to financial benefits
  • Medicare card issued by Health Insurance Commission
  • Centrelink card issued by Centrelink
  • Department of Veteran's Affairs card issued by DVA
  • Credit card or Account card issued by a financial institution in Australia
  • Foreign/International Driver's Licence
  • Australian Tertiary Education Institution Photo ID
  • Motor Vehicle Registration or insurance papers
  • Property rates notice
  • Home insurance papers
  • Property lease agreement
  • Utility bills (e.g. phone, electricity or gas)
  • Bank or credit card statements showing your current residential address

 

At least one of these documents must show your current or last known Australian home address.

Request your Experian Credit Report & Score by email

You can get in touch with us by email to request a free copy of your Experian Credit Report & Score. Please use the term ‘FREE CREDIT REPORT’ in the subject line of your email, and include the following information in your email for us to process your request:

  • A completed copy of your Experian Credit Report Request Form (PDF)
  • A contact phone number
  • Scanned copies of your identification documents (in PDF, .jpg, .jpeg, .png or .gif format and be no larger than 2Mb in file size)

Once you’ve submitted your application, you’ll receive your free Experian Credit Report & Score within 10 working days.

Request your Experian Credit Report & Score by post

You can also get in touch with us by post to request a free copy of your Experian Credit Report & Score. Download and print the Experian Credit Report Request Form (PDF) and then post the completed copy along with your identification documents to:

Experian Australia Credit Services Pty Ltd,
Att: Consumer Support Team,
GPO Box 1969,
North Sydney NSW 2060

Once you’ve submitted your application, you’ll receive your free Experian Credit Report & Score within 10 working days.