Solutions for Vertical Markets
Solutions for Principle Activities
Secure and Verify Customer Information
Fraud has been identified as the biggest cause of revenue loss for financial, telecommunications and insurance organisations - and it is on the increase. With a proliferation of products and channels, including the growth in e-commerce, the risks have never been higher.
Our fraud and identity solutions help clients to protect themselves at all stages of the customer lifecycle from application fraud and identity theft to transactional and open account fraud.
Experian maximises the intelligence gained from the most critical element in the fraud detection process-data.
This valuable information is used in real-time in combination with proven detection rules to screen and highlight suspicious applications for further investigation and appropriate action by the fraud prevention team. Continuous monitoring and evolution ensures the effectiveness of fraud prevention measures.
Application Fraud
Fraud is the biggest cause of revenue loss for Australian businesses. Our software and information will help you to detect potentially fraudulent applications even before a customer is accepted, in a speedy and efficient way.
Authentication
We can provide you with instant verification and validation tools for preventing fraud in real time, while conducting secure online and call centre transactions.
Open account fraud
We monitor account patterns and assess customer behaviour based on the likelihood of them committing ‘open account fraud’ and preventing ‘bust out’ or ‘sleeper’ fraud (when time elapses between the date of application and when the fraudulent activity takes place.)
Claims
We develop products specifically for the insurance industry that verify information, quantify risk and investigate the prevention of fraudulent claims.
Data breach response management
We provide data breach response management to protect customers and staff in the event of a data breach through unauthorised access to personal information, such as bank account details.