Data Quality

Volume of customer data – gift or curse?

Posted on Dec 16 2011 by dave.audley

The volume of customer data available to marketers is both a gift and a curse at the same time. For the marketer, this has meant a proliferation in both the volume and type of data available on which to base marketing decisions. Not only has the online revolution allowed us to collect more attitudinal and [...]

Help Your Customers Clean Up Their Act

Posted on Nov 29 2011 by georgia.lennon

Data is vital to every business. It can be used to generate revenue, cut costs, boost customer perception, improve customer intelligence, determine store catchment areas, make growth projections and ramp up efficiency. Poor quality data can be expensive. 33% of Experian research respondents claim that inaccurate data costs them up to 10% of their annual [...]

Can you put a price on a good reputation?

Posted on Nov 15 2011 by georgia.lennon

Reputation matters – people, businesses and brands are all concerned with how others perceive them and most importantly, how they are perceived in the market. But what makes a good reputation? In short, a good reputation is something that most conscientious individuals and businesses work hard to earn, and for good reason. A good reputation [...]

Show me the money – how inaccurate data is wasting organisational budget

Posted on Sep 15 2011 by georgia.lennon

As music legends ABBA once famously sang ‘money, money, money, must be funny, in a rich man’s world,’ many organisations would be alarmed to read just how much of their budget is being wasted through inaccurate data records. Experian’s latest research points to the frightening fact that on average, 15 per cent of departmental budgets [...]

Australia sits at the bottom of the barrel – reveals global report on data accuracy

Posted on Aug 22 2011 by georgia.lennon

Many of the world’s most important events are hinged around accuracy and precision. If we think about the Olympics and the world of sport as an example, a footballer needs precision accuracy with every kick and pass they make. An archer’s accomplishments rest on hitting the target and a tennis player must ensure their swing, [...]